You can easily book a tour through our website by visiting the Tours page and selecting your preferred experience. Simply choose the tour, pick a date, enter your details, and confirm your booking. For custom tours or special requests, you can contact us directly through the form on this page or by phone at +34 695-489-275

We accept all major credit cards (Visa, Mastercard, American Express) and secure online payments through our website. For custom or large group bookings, we can also arrange direct bank transfers upon request. All payments are securely processed ( Stripe and  SSL encrypted payment.)

Absolutely! We specialize in crafting personalized tours tailored to your interests. Whether you want to focus on history, art, food, or a mix of everything, our team will design a unique experience just for you. Contact us directly for more information.

We understand that plans can change. For most tours, cancellations made at least 14 Days  in advance are eligible for a full refund. For custom tours and special requests, the cancellation policy may vary depending on the nature of the tour. You can review our full Cancellation Policy or contact us if you need to make changes to your booking.

We recommend wearing comfortable walking shoes and appropriate clothing based on the season. Don’t forget your ID and booking confirmation, which can be digital or printed. For full-day tours, we suggest bringing sunscreen, a hat, and a reusable water bottle. If your tour includes lunch, we’ll provide all necessary information beforehand.

Yes, most of our tours include hotel pick-up and drop-off, especially for destinations outside of Madrid, like Toledo, Ávila, Segovia, and Salamanca. Transportation is provided in a private, air-conditioned vehicle to ensure your comfort throughout the tour. For city tours within Madrid, transportation may be optional, depending on the itinerar

Absolutely! We offer family-friendly tours and can tailor experiences to suit the needs of all ages. Whether you want to explore historical sites or enjoy lighter activities, our guides are skilled at creating engaging experiences for children and adults alike. Just let us know if you’re traveling with kids, and we’ll make necessary adjustments.

While we recommend booking in advance to secure your spot, we understand that travel plans can be spontaneous! If you're looking to book a tour last minute, please contact us directly by phone or email, and we’ll do our best to accommodate your request, depending on guide and availability.

Yes, all of our tours are available in English. However, we also offer tours in other languages such as Spanish, French, Italian, and German upon request. If you prefer a specific language, please let us know when booking, and we’ll arrange a guide accordingly.

No need to print it unless you prefer to! We accept digital confirmations on your smartphone or tablet. Upon booking, you will receive an email with all the details, which you can simply show to your guide on the day of the tour.